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Privacy Statement

This Privacy Statement sets out how Steve's Trax uses and protects any information that you supply when you use this Website. 

Steve's Trax is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the Steve's Trax Website, you can be assured that it will only be used in accordance with this Privacy Statement.

Steve's Trax may change this Statement from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

When you place an order for backing tracks with Steve's Trax the following personal information is collected: 

  • Name
  • Address
  • Telephone Number
  • Email address

What we do with the information we gather

The information you provide allows us to process and fulfil your orders. It also allows us to confirm your order via email if placed online and to contact you if the need arises.

We may also use the information for internal record keeping and to improve our products and services.

Steve's Trax may, from time to time, notify you via email of special offers or new backing track updates. Your email address is kept private at all times and is not made available to any third party unless required by law. All requests to be removed from our mailing list will be promptly honoured.

Email notifications

When you purchase backing tracks online from Steve's Trax, you will receive confirmation of your order by email.

Steve's Trax will only email you in person if it is necessary to clarify details about your order or if we are responding to any queries.

Payments

Payments are processed securely online using carefully-chosen payment gateways, such as WorldPay and PayPal. Your credit card security is paramount to us and you can rest assured that Steve's Trax does not store, capture or process your credit card details on our server; credit card details will go straight to your chosen payment gateway for processing and, once the transaction has been approved, you will be redirected back to the Steve's Trax Website.  Ordering online with Steve's Trax is a completely secure process and we ensure that your details cannot be accessed by a third party.

Security

Steve's Trax is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.  

Links to other Websites

The Steve's Trax Website may be connected by means of hypertext links to and from other Websites which are not under the control of Steve's Trax. Any such hypertext links contained on the Steve's Trax Website itself enable you to visit other Websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over other Websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Statement. You should exercise caution and look at the Privacy Statement applicable to the Website in question.  

Controlling your personal information

Steve's Trax will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

 

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